Call Pop-Up for Microsoft Teams
In this guide we will cover:– Configuring Teams to Launch the Halo Call Screen This guide takes you through how to configure Microsoft Teams to launch the Halo call screen when answering inbound calls from Teams. Turn the option on in Teams Admin Centre. Voice > Calling Policies > select relevant policy/policies > “URL to open […]
IPECS Integration
In this guide we will cover: – Enabling Call Management – Connecting IPECS Enabling Call Management First, we want to ensure that your Call Management module is enabled. To do this, head to the Configuration > Channels > Call Management. Fig 1. Call Management module. If it is enabled, it will be coloured and if […]
RingCentral Integration
In this guide we will cover: – Enabling Call Management – Connecting RingCentral *This functionality was disabled when RingCentral removed their Desktop App which enabled it's use. Our development team are currently looking into another solution for this, but we do not have an ETA, as of the time of writing this. Apologies for the inconvenience. […]
GoIntegrator Integration
In this guide we will cover: – Enabling Call Management – Connecting GoIntegrator Enabling Call Management First, we want to ensure that your Call Management module is enabled. To do this, head to the Configuration > Channels > Call Management in Halo. Fig 1. Call Management module. If it is enabled, it will be coloured and […]
Bvoip Integration
In this guide we will cover: – Enabling Call Management – Connecting to Bvoip Enabling Call Management First, we want to ensure that your Call Management module is enabled. To do this, head to the Configuration > Channels > Call Management. Fig 1. Call Management module. If it is enabled, it will be coloured and […]
8×8 Integration
In this guide we will cover: – Enabling Call Management – Connecting 8×8 Enabling Call Management First, we want to ensure that your Call Management module is enabled. To do this, head to the Configuration > Channels > Call Management. Fig 1. Call Management module. If it is enabled, it will be coloured and if […]
