Authentication Methods for Microsoft Integrations
In this guide we will cover: – App Registration Basic Setup – Secret Authentication – Certificate Authentication – Federated Credential Authentication Related Articles: Azure Deltas Microsoft Entra ID Integration Single Sign on (SSO) For Entra/CSP Users and Agents When setting up a Microsoft integration, there are generally a number of different permission types and authentication […]
Syncing Exchange Calendars using the Microsoft Graph API
In this guide we will cover: – How to connect to the Exchange Calendars integration – Immutable IDs and Webhooks – Importing Existing Calendar Entries – Inbound and Outbound Requests Tab – Using Exchange Calendar – Common errors This guide covers how to connect to the Exchange Calendars integration using the Microsoft Graph API connection […]
Google Calendar Integration
In this guide we will cover: – Key Details – Google Configuration – Halo Configuration – Depreciated Method The Google Calendar integration can be used to link agent calendars within Halo to their Google calendar. This allows you to import appointment from Google calendars into Halo. Key Details The new API Method dropdown for the […]
Syncing Exchange Calendars (For On-Premise Web Exchange Only)
In this guide we will cover: – Connecting to Exchange – Syncing Appointments Halo can sync appointments with your Exchange/Office365 calendars, and this can be restricted in different ways. For information regarding the Graph setup please see here. Connecting to Exchange The Exchange Calendars module is under Configuration > Calendars and Appointments. Fig […]
