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HALO College Leavers

Explore different roles in business and tech, receive training from industry experts, and work with our team and clients to promote, sell, implement, and troubleshoot our software.

Apply here

Who are we?

One of the fastest growing software companies worldwide, Halo Service Solutions is an industry leader in building innovative service management platforms. We are an expert partner to some of the world’s leading organisations, deploying our out-of-the-box ITSM, PSA, and CRM software in a way that supports their bespoke business needs. We work with prestigious organisations based in over fifty countries around the world, varying in size from small start-ups to multi-national household names like Microsoft, West Ham United, and McLaren.

Our entire team works on our service desk product; developing, selling, supporting, managing and implementing the programme all in-house. We are one team with our own specialities, and we support each other to work together to deliver an end-to-end service. We believe that work should be fun, fulfilling, and full of opportunities to grow, so we are proud to be a values-driven organisation that places people first and creates a culture of care.

At Halo you’ll play a pivotal role in our success from day one, gaining experience on rotations in every department of the company. You will receive full training, regular 1-2-1’s with your designated mentor and salary increases based on your performance! While you may start in one area, the opportunity to move internally is huge, offering you the flexibility to grow your career in your chosen direction, under a permanent contract.

A little about you

– A solution-oriented problem-solver – you thrive in the face of a challenge, and are great at using your initiative

– A great communicator – you’ll have no problem making sense of complex ideas and conveying them to others in a way that is easy to understand

– A positive and proactive mindset – you’re keen to jump straight in, be adaptable, and learn on the job

Desired skills and experience

– Strong A-level grades (ideally BBB and above)

– Good all-round basic IT skills, including proficiency with Microsoft Office

– Unrestricted right to live and work in the UK

Pathways at HALO

Support Technician

All of our new starters begin in a Support Technician role, providing opportunities to put what has been learnt during training sessions into practice. As a Support Technician, you’re the first point of contact for customers seeking technical assistance. You’ll ask all of the right questions to understand customers’ problems, then guide them through how to resolve their issues. Initially, you’ll be working with mentors who will guide you through the resolutions, until you build up a stronger understanding of Halo and are able to problem solve more independently. Over time, this role will develop your technical expertise and product knowledge, giving you the fundamental skills to move into other roles.

Account Executive

As an Account Executive, you will take ownership of the entire sales process, from discovery to contract signing. Your responsibilities include understanding and gathering prospect requirements, conducting product demos, maintaining timely communication, and nurturing relationships with prospects. This will also involve delivering on-site presentations to our global clients and travelling internationally for trade shows. This role requires a deep understanding of the product, strong commercial acumen, and exceptional written and verbal communication skills.

Pre-Sales Consultant

As a Pre-Sales Consultant, you will collaborate with Account Executives to provide technical expertise for mid to high-value opportunities. Your role involves configuring pre-demo solutions, running integration-related sessions, defining specifications for future integrations, scoping implementation projects, and conducting proof-of-concept demonstrations. You’ll be the technical problem solver, ensuring the success of sales from a technical standpoint, while managing your time efficiently and demonstrating commercial awareness.

Business Development Representative

As a Business Development Representative, you will execute targeted campaigns to generate leads for our company. You will utilise Outreach to manage communication flows, secure discovery meetings with potential clients, and play a pivotal role in expanding our customer base. This role requires strong organisational skills, commercial awareness, and excellent written and verbal communication abilities.

Solutions Architect

As a Solutions Architect, you’ll be responsible for implementing Halo and managing projects from contract signature to handover. Your duties will include designing workflows and solutions, ensuring high product adoption and customer satisfaction, and leading enhancement projects for existing customers. There will be opportunities to travel to our global customers for their implementations. This role requires strong time management, technical expertise, deep product knowledge, and strong problem-solving skills.

The application process

Submit your application

The first step in the application process for Halo Grad Scheme is to complete our online form. You’ll be asked briefly about your studies and previous jobs, which we’ll use to gauge your suitability for the role. If your credentials align well with us, you’ll receive an email requesting you to send over your CV. Here, we want you to showcase your academic achievements, work experience, and any extracurricular activities that demonstrate your skills and potential. We want an insight into how your experiences and motivations align with the role.

Screening call 

If your CV catches the attention of the hiring team, you’ll be invited to an informal 10 minute screening call to discuss your application in more detail. This is an opportunity for the company to learn more about your background and why you’ve applied to Halo, as well as for you to ask any questions you may have about the role or the company culture.

In-person interview 

If you pass the screening call, you may be invited for an in-person interview at our Stowmarket office, usually taking no longer than an hour. This is largely an opportunity for us to get to know you, and get a feel for how you would fit in with the team, and for you to showcase your skills and personality. You’ll also get to have a look around the office to see how we all work, and help you determine whether Halo is a good fit for you (and, of course, check our slide and the office bar!). 

After the interview, the hiring team will have a chat about your suitability for the role, and get in touch to let you know whether you’ve been offered a role.

What's in it for you?

£25,000 starting salary

Scaling quickly based on performance – potential to increase to £30,000 in the first year

Generous holiday arrangements

Because we know that a healthy work-life balance is crucial for maintaining good mental health

Opportunities to travel the world

Jet off to visit our global customers, or maybe spend a few months at our US or Australian office!

Office concessions

Food trucks, sweet treats, coffee, fruit, and of course, the office bar

Socials and events

Weekly sports, yoga, gaming, and more, plus holiday celebrations!

Annual philanthropic endeavours

We’ve climbed Ben Nevis and cycled to Amsterdam in aid of our favourite charities

Flexible working arrangements

With scope for control over your working preferences following your first year

Joining the best team

This one sounds a bit cheesy, but it’s true! No one expects to love the team as much as they inevitably do.

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We want to hear from you if you think Halo could help you reach your full potential!

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