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  • HaloPSA
  • Service Providers
  • Europe
  • Dynamics365

The Shift to Intelligent Service: Aspire’s Transformation with HaloPSA, Automation, and AI

Aspire Technology Solutions replaced a rigid Dynamics 365 setup with HaloPSA to unlock automation, scale operations, and accelerate innovation. With 12,000+ tickets a month, Halo’s AI-driven workflows, zero-touch processes, and flexible configuration helped Aspire transform support, empower agents, and deliver faster service, without external help.
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All Case Studies

  • HaloPSA
  • Service Providers
  • Europe
  • Dynamics365

The Shift to Intelligent Service: Aspire’s Transformation with HaloPSA, Automation, and AI

Aspire Technology Solutions replaced a rigid Dynamics 365 setup with HaloPSA to unlock automation, scale operations, and accelerate innovation. With 12,000+ tickets a month, Halo’s AI-driven workflows, zero-touch processes, and flexible configuration helped Aspire transform support, empower agents, and deliver faster service, without external help.
Read More >
  • HaloPSA
  • Service Providers
  • Europe
  • Zendesk

From Disconnected Tools to One Platform: Lucid’s Move to Halo

Lucid Systems, a Suffolk-based MSP, transitioned from Zendesk to Halo to streamline their service desk and unify operations. With automation, intelligent triage, and AI-assisted diagnostics, they’ve cut down on manual work and set the stage for scalable growth.
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  • HaloITSM
  • Transportation & Logistics
  • Europe
  • ServiceNow

From Complexity to Clarity: A Smarter Alternative for ArrowXL

With a 24/7 operation and growing IT demands, ArrowXL switched to HaloITSM to streamline workflows, automate triage, and scale without added complexity. The result? Faster service, smarter insights, and consistently outstanding feedback.
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  • HaloITSM
  • Retail
  • Europe

Built for Scale: AO’s 13-Year Service Evolution with Halo

As AO marked 25 years in business, it needed to replace its outdated ITSM system with something scalable and self-managed. Since moving to Halo, over 30 teams across AO now use a single platform to handle service requests, automate workflows, and gain real-time insights -without relying on developers or external support.
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  • HaloITSM
  • Manufacturing & Automotive, Retail
  • Europe
  • ServiceNow

How Wolseley Replaced ServiceNow in Just 10 Weeks, with Halo

"We needed something faster, more flexible, and truly ours. With Halo, we got just that - and more."
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  • HaloITSM
  • Public Sector
  • Europe

64 Schools, One Solution: Transforming Camden Schools with Halo

Camden’s IT team supports 64 schools, where every minute matters. With HaloITSM, they replaced manual processes with a simple self-service portal, automated workflows, and full visibility across sites - cutting P3 resolution times by 39% and helping teachers stay focused on what matters most.
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