Workflow automation that works for you

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the halo way

Intuitive service management, effortless automation

A tool for all teams

An all-in-one platform
for every industry

Less paper pushing, more business building

Standardise workflows, automate actions and empower employees with a unified ESM portal – a single pane of glass for requests, tasks and approvals.

Enterprise Service Management

From reactive firefights to proactive oversight

Unify your IT service ecosystem in a single, seamless platform with ITIL aligned workflows, integrated ITOM and CMDB, and no-code setup.

IT Service Management

Seamless service without the siloes

Gain 360-degree visibility and automate operations in an easy-to-use omnichannel platform with integrated service desk, knowledge base and chatbot.

Customer Service Management

Turn intelligent insights into record revenue

Centralise your customer data to generate leads, manage your pipeline and automate sales, while running tailored campaigns and proposals with AI support.

Customer Relationship Management

Friction-free projects with reliable results

Streamline every project as an MSP. Manage agreements and timesheets, automate billing, generate leads and track tickets in an ITIL-aligned service desk.

Managed Service Providers

Work beyond limits

Using integrated
intelligence

Agentic AI

Work smarter, not harder by allowing Agentic AI to take autonomous action within a set of safe, structured boundaries, escalating when needed.

Platform intelligence

Make sharper, faster decisions with AI that understands tickets and puts knowledge in context, suggesting the best course of action in record time.

Use cases builder

Build and customise AI-powered use cases – from reporting to profiling. Start with built-ins, refine with advanced controls and scale across your Use Case Library.

Virtual agents

Support your team by creating and configuring virtual operations agents; at hand to answer questions, give updates and guide users through workflows.

The latest

What’s new
at Halo?

June 23, 2026

Workflow automation that works for you

Intuitive service management, effortless automation

Less paper pushing, more business building

From reactive firefights to proactive oversight

Seamless service without the siloes

Turn intelligent insights into record revenue

Friction-free projects with reliable results

Agentic AI

Platform intelligence

Use cases builder

Virtual agents

UST Expands Its Global Enterprise Platform Portfolio with Halo Partnership

Halo x Fabio Wardley: Now That's Some Serious Power

Halo returning as Headline Partner of 2026 World Snooker Championship

Halo - The Official Enterprise Software Partner of Scottish Rugby

The Willis Building - New Global HQ for Halo

Introducing ARR Milestones - We Grow, You Save.

Lando Norris visits Halo

Halo Impact: Empowering the World’s Largest Charities and Supporting Global Disaster Relief

$1M Forever: Halo’s Enterprise Revolution Launches for Select Global Organisations

Paralympic gold medallist and world record breaker William Ellard joins Halo Athletes

Halo launches new ‘Halo Athlete’ programme with Suffolk darts star Ryan Meikle

Halo Partners with Loughborough Sport to Support Student Athletes

Halo Become Front-Of-Shirt Sponsor for Ipswich Town FC

Halo and Raynet join forces for next-generation IT Service Management

Mozaic and Halo Announce Partnership to Deliver Cost-Optimised, Future Ready Solutions

Security Response Report: SQL Injection Vulnerability

HALO and Virima Announce Strategic Partnership to Power Next-Gen ITOM and Service Mapping

HALO announces Adam Godfrey as EVP of Field Operations

Introducing Halo University - our new learning platform for partners and the wider community

Halo Announces Integration of AT&T and Datagate into PSA Platform

Halo announces it’s not for sale in 10-year commitment to clients

Halo announces auto-crediting back for unused license fees

HaloPSA and NinjaOne Save MSPs Time and Resources with New Integration

What You Missed at ORBIT24 – HaloPSA Unveils Four Groundbreaking Innovations to Empower MSPs

HaloITSM and DXC Technology announce alliance to offer low-code, AI-driven Service Management solutions to Enterprise-grade organisations

Swissport’s Centralised AWS Alarm Management with HaloITSM Integration

HaloITSM collaborates with Suffolk LTA

Halo and Ipswich Town Unite: Represent Your Team, Support Your Community

Halo Named New Sleeve Sponsor for Ipswich Town Football Club

Halo Orbit 2023 – Where Innovation Took Flight

McLaren Racing Announces HaloITSM as an Official Technology Partner

Halo, Ed Sheeran, and Ipswich Town - Building Suffolk’s Future Together

Expanding into the North American Market.

Halo Launches Sustainable Packaging Initiative.

Partnering with Scottish Rugby League.

Empowering the World's Largest Charities.

A New Global HQ for Halo.

AI Powering World-Class Service at TSG

From ServiceNow to HaloITSM: How inlumi Gained Efficiency, Flexibility, and Cost Savings

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