About us

Halo Service Solutions is a fast-growing software company, building innovative service management platforms for a global audience. Our team has worked with prestigious organisations based in over 50 countries around the world, varying in size from small start-ups to multi-national household names such as Innocent Drinks, Sports Direct and SKY TV. We have ambitious plans to scale quickly over the next few years and you could be an integral part of that journey!

What we do

Our entire team works on our service desk product; developing, selling, supporting, managing and implementing the program all in-house. We are one team with our own specialities, and we support each other to work together to deliver an end-to-end service.

Our drive

As a company we are always looking for the right kind of people to join us on our journey. Ambitious, proactive people who recognise an opportunity and have the initiative to grab it. Our company is built on a keenness to go the extra mile for our customers and our colleagues, a desire to learn and push the boundaries, and above all the drive to work hard and play harder.

Our culture

Most importantly, we’re a tight knit group with a great emphasis on creating a social and friendly environment, where you genuinely enjoy coming into work. We regularly host a wide range of socials, from sporting events, to fundraisers, and gatherings in our office bar! In addition to that, our partnerships with McLaren Formula 1 Team and Ipswich Town Football Club mean that we have the privilege of organising corporate events at McLaren Technology Centre and Portman Road Stadium, as well as the opportunity to attend the Grand Prix and ITFC home matches.

Applications to the Halo Grad Scheme are open!

We welcome applications from those who are yet to graduate.

Meet a few Halo Graduates

Click to learn more about the stories of Halo graduates who were in your position not so long ago.

Connor Hain

Lead Integrations Developer

Izzie Pearson

Senior Solutions Architect

Paige Woolnough

Sales Manager

“Having completed the Halo Graduate Scheme, it is fair to say that it exceeded all my expectations in terms of personal and professional development.”

Gianmarco Rubino

Joined the Graduate Scheme in 2020. As of 2023, he has stepped up as the Director of HaloITSM.

Sounds like the place for you?

Check out our current opportunities at Halo below

Suffolk, United Kingdom

Graduate Scheme

Apply now >

Melbourne, Australia

Graduate Scheme

Apply now >

USA West (WA)

Graduate Scheme

Apply now >

USA East (FL)

Graduate Scheme

Apply now >

10+ Years. We're in it for the long haul.

Privately owned. No long contracts. Staying that way.

1994

NetHelpDesk was founded.

2018

After a period of entirely product-led growth and formulating the perfect platform, NetHelpDesk was reimagined as Halo's first alpha release.

2019

Although a little overdue, the extended development allowed the use of the most modern, cutting-edge architecture, kickstarting Halo's explosive growth.

2024

Now, we are one of the fastest growing companies in the world.