Halo today announced a new integration with AT&T, a leading connectivity provider, and Datagate, a leader in telecom billing solutions, within the HaloPSA platform. This collaboration sets a new standard in the Managed Service Provider (MSP) industry, establishing the first fully automated platform for delivering connectivity services through a Professional Services Automation (PSA) system.
This integration marks a significant milestone, as AT&T becomes the first connectivity provider to be integrated with HaloPSA, highlighting the innovative and visionary nature of this collaboration.
By leveraging Halo, AT&T, and Datagate’s top-tier technologies, MSPs can now seamlessly automate the procurement and billing processes for connectivity services directly within their PSA system. This eliminates the need to switch between different platforms, enabling MSPs to manage their connectivity more efficiently.
For MSPs already offering connectivity services, this integration brings a new level of efficiency and streamlining to their operations. For those not yet selling connectivity solutions, it presents an exciting opportunity to easily expand their service portfolio, boost profitability, and deliver AT&T Business internet solutions to their customers. Additionally, the integration with Datagate’s billing solutions ensures that MSPs can handle complex billing scenarios effortlessly. This includes generating accurate invoices, managing recurring billing, and providing detailed usage reports.
Key Benefits of Integration:
- Seamless Automation: MSPs can automate the procurement and billing processes for connectivity services directly within their PSA system.
- Enhanced Operations: The integration streamlines operations, reduces administrative overhead, and speeds up service delivery, resulting in an improved customer experience.
- Advanced Billing Solutions: MSPs can handle complex billing scenarios effortlessly, including generating accurate invoices, managing recurring billing, and providing detailed usage reports.
Tim Barton-Wines, Executive, Halo said:
“We are thrilled to deliver another first to the industry, enabling MSPs to utilise the best of the breed PSA with wider services to fully automate telecom delivery to customers. In a world where it is becoming harder for MSPs to be more profitable, expanding your portfolio to offer customers and being able to walk into new meetings with the largest IP in the US behind you is a real win for teams using this combination of tools.”
Randall Porter, Vice President, Wholesale Partner Solutions, AT&T said:
“We are thrilled to collaborate with Halo and Datagate to bring this innovative integration to market. At AT&T, our goal is to ensure that businesses of all sizes can access reliable, high-quality internet solutions that meet their evolving needs and drive success. By working with these industry leaders, we are able to create seamless and efficient customer experiences. This integration not only simplifies the procurement and billing processes for MSPs but also empowers them to deliver exceptional connectivity services to their clients, ultimately enhancing business operations.”
Mark Loveys, CEO, Datagate said:
“In a competitive market, MSPs need solutions that work seamlessly together. This partnership delivers a best-in-class integration, automating telecom billing and procurement within the PSA. The result is faster invoicing, streamlined tax compliance, and improved cash flow. By eliminating manual processes and reducing overhead, MSPs can maximize profitability while enhancing the customer experience. This is the future of telecom billing—simpler, smarter, and built for growth.”
About HALO
Halo has gone through a complete rebrand in 2019 and launched an innovative suite of products that are changing the way IT services are delivered globally. Our cloud and on-premise service platforms – HaloITSM, used to provide Enterprise Service Management across all departments, and HaloPSA, used by IT Managed Service Providers – leverage the latest technologies to empower support teams across the globe.
Halo is a privately owned software company, building innovative service management platforms for digital-first businesses. Our dedicated team works across our product suite; developing, selling, supporting, managing, and implementing the platform all in-house.
With a growth rate of over 300% over the last 3 years, Halo has been named one of the fastest growing companies by the Financial Times (FT 1000: Fastest Growing Companies) and is trusted by over 125,000 teams in more than 75 countries.
About AT&T
We help more than 100 million U.S. families, friends, and neighbors, plus nearly 2.5 million businesses, connect to greater possibility. From the first phone call 140 plus years ago to our 5G wireless and multi-gig internet offerings today, we @ATT innovate to improve lives. For more information about AT&T Inc. (NYSE:T), please visit us at about.att.com. Investors can learn more at investors.att.com.
About Datagate
Datagate simplifies telecom billing for MSPs, enabling seamless rating and invoicing for UCaaS, VoIP, tolls, cellular, data plans, and other subscription or usage-based services.
Unlike standalone billing systems, Datagate integrates directly into your existing ecosystem, connecting with leading platforms like HaloPSA, QuickBooks (Online & Desktop), Xero, and ConnectBooster. This eliminates manual processes, streamlines billing, payments, and reconciliation.
Managing telecom taxes? Datagate integrates with Avalara, CCH SureTax, CereTax, and Compliance Solutions (CSI), to ensure accurate tax calculations across jurisdictions.
With a global presence spanning the United States, Canada, Australia, Dubai, the UK, and New Zealand, Datagate empowers MSPs worldwide to monetize telecom services, accelerate growth, and maximize profitability—without billing headaches.
Learn more at www.datagate-i.com.
