Mobile App

Access to service management whilst on the move is ever increasingly important to businesses, whether supporting end-users in multiple locations, or even internally on multiple floors.

The new HALO app for Android and iOS is available for you and your team to use, completely free of charge. You can even test all of its features during your trial period.

Whilst on the move, you will be able to add new requests, update existing ones, contact your end-users, look up all of the details on your customer, site, end-users, assets, items and stock, receive notifications and more, all within the new Halo mobile application. For further features, the Halo mobile app will direct you towards the web application.

Features

Access tickets assigned to you

Action tickets based on your workflows

Access your teams

Access your teams tickets

Receive notifications

List customers

Searching Halo

Links to the web application for other features.

In order to use the Halo mobile application, make sure to enable Halo mobile app access in Configuration > Advanced Settings via your Halo instance.