Halo is a simple, powerful IT service management solution. ITIL-aligned straight out-of-the-box, managing IT support has never been easier. The PagerDuty integration gives teams an easy way to track incidents in one centralised location.

Collaboration and communication between teams occurs seamlessly, with tickets, updates and notes automatically syncing between Halo and PagerDuty. This powerful combination allows teams to mitigate threats and take united action towards improving customer communication and overall satisfaction, whilst reducing resolution time and minimizing disruptions.