Social networking can make or break a company’s reputation. The ability to make issues visible in a public forum, means companies have to step up their consumer interaction.

Management of Facebook posts can be cumbersome, so Halo has created a new social networking integration for Facebook using their development platform.

Once posts are created on your profiles and company pages, see them organised in Halo, and create tickets straight away. Conversations are recorded, and sent back via Facebook for them to read.

Never leave your customers without fast response again, as Halo notifies you of posts as they happen.

We want you to be as successful as you can be, using our product to manage how you are perceived by the life source of your business; your customers. Even for non-profit organisations, handling online interactions quickly and easily from one interface, change how you are seen by others.

As the ability to improve communications evolves in social networking, HaloPSA want to help you keep ahead of your competitors. If you have an idea regarding how we can help improve this, we are always listening.