Azure Active directory facilitates the signing-in and access management of employees and end-users using a cloud-based system.
If you’re from the education sector, or a larger organisation with lots of staff, you’re more than likely to have all of your end-users stored in an Active Directory structure of containers.
If your LDAP containers are in good order, you can mirror the structure within HaloPSA, all at the click of a button. Even if your LDAP structure needs some attention, Halo can adapt the tree structure to how you wish to structure it, whilst running an ongoing, regular sync of data.
Should anyone leave the organisation, Halo will inactivate users that are no longer active in the directory, if no tickets exist for them. If they are still with you, bring over all the information about them in your AD into Halo!
This powerful software can control access to your resources based on business requirements, for example:
Halo can integrate with this intelligent program to allow you to get the most out of our software. This includes the use of multi-factor authentication on accessing the platform, creating a constant sync of users and technicians into the platform and as an authentication tool for our Self-Service Portal.
Using Task Scheduler, our integration with Azure Active Directory allows you to continuously update technicians and users within our web-based platform. This gives you the freedom to deliver your service without any manual handling or user and technician data.
Our set-up process is simple and, as with all our Halo integrations, we have comprehensive, easy to follow guides ready to help you implement this within your Halo platform. Remember, our support team are also ready to assist you should you need it.