The finance sector relies heavily on providing an outstanding customer service experience. With Halo’s ITSM software for finance and banking you can deliver an exceptional service with a fast, simple and fully configurable system. Fully tailored to suit your business, we grow with you as your needs change.
It’s imperative to resolve issues as fast as possible in finance and banking sectors. With Halo’s ITSM software for finance and banking, you can easily manage incidents and meet SLAs through an ITIL-aligned incident management. Automation of workflows and centralising communications has never been easier. This is crucial to avoid service disruption across devices and teams.
The finance industry needs asset management in order to have a log of their critical assets. These are often logged manually, but this is slow and open to human error. Assets get lost, damaged or even stolen, so by moving to our asset management tool you can ensure safety.
Use Halo’s ITSM software for finance and banking to control your CMDB, track your configuration items and visualise dependencies between CIs. Log incidents and problems against CIs and identify systematic failings before they cause major incidents.
It’s imperative to resolve issues as fast as possible in finance and banking sectors. With Halo’s ITSM software for finance and banking, you can easily manage incidents and meet SLAs through an ITIL-aligned incident management. Automation of workflows and centralising communications has never been easier. This is crucial to avoid service disruption across devices and teams.
With our end-user portal, all staff have a single space for information, announcements, questions and services.
Gain freedom with a fully customisable, white label portal to create an extension of your organisation. Control the information they see and action they can do depending on the user.
Downtime and maintenance is essential in all organisations. However, with the finance industry, these are critical to ensure the safety and reliability of services across the board. To minimise this disruption, Halo’s ITSM software for finance and banking provides full transparency and visibility to prepare and inform of these outages.
At HaloITSM data security and privacy are our highest priorities. Software development and service delivery are built around robust security and data privacy policies. By delivering a service focused on these principles, we are able to ensure high availability, confidentiality, and integrity of your data.