About HALO

We’re committed to improving customer relationships and unlocking team productivity through digital workflows and automation.

This is HALO

Service matters. That’s why Halo Service Solutions is designed to help drive service as a priority, centralise teams workflows and offer an industry-leading level of local support to enable organisations to grow and reach their ambitions. Halo makes IT Service Management (ITSM), Customer Relationship Management (CRM) and Professional Services Automation (PSA) software. These are known as HaloITSM, HaloCRM and HaloPSA. For 25+ years, Halo has been helping some of the world’s best teams, from the brands you love, improve customer relationships and drive their work forward. Over 100,000 users in 50+ countries use Halo to improve customer relationships and unlock team productivity.

The HALO Effect

Read about what our customers say about us.

“At Halo, not only do we aim to offer best of breed solutions, we also strive to have a positive impact on our community by giving back to those in need. With that being said, we have exciting plans for the near future so stay tuned.”

 

Thomas Petley | Product Manager

10+ Years. We're in it for the long haul.

Privately owned. No long contracts. Staying that way.

2011

NetHelpDesk was founded.

2018

After a period of entirely product-led growth and formulating the perfect platform, NetHelpDesk was reimagined as Halo's first alpha release.

2019

Although a little overdue, the extended development allowed the use of the most modern, cutting-edge architecture, kickstarting Halo's explosive growth.

2024

Now, we are one of the fastest growing companies in the world.